“I am writing to express my assessment and appreciation of the excellent Sales, Leadership, Sales Training and Customer Service skills of Ms. Robin Farrell.

During my five years as a Director of Sales and Marketing for Hyatt Hotels, I was lucky enough to work with Ms. Robin Farrell in many capacities that would be reflective of the growth of our people, our hotels and our strong Leadership on a National level.  Ms. Farrell’s unique ability to present this type of information was second to none in comparison to any book I have ever read or any presentation I have ever sat through.

Her listening skills enhanced the value that she brings to the educational process.  This was evidenced through our team applying and believing in her methods, which ultimately became habitual, as did our increased revenues!

Ms. Farrell has always shown exceptional interest in her audience and has done an excellent job in relating her specialty knowledge in a practical and relevant manner.  Her presentations are always thought provoking, up-to-date, evidence-based and at times even funny!  These are some of the attributes that inspired me to begin my own business.  I am still applying the priceless skills that I learned from Robin today.”

–Josh Haas, Health Coach
(Former Director of Sales, Hyatt Hotels Corporation)