Unleashed Services

The Farrell Factor offers innovative hotel-inspired solutions in the areas of Sales, Leadership and Customer Services. These solutions are designed for easy implementation, high impact and sustainable results!

 Highlights include:

• Sales, Leadership and Customer Service Fundamentals
  • From on-boarding to sales basics
  • Prospecting, e-mail communication, negotiation and sales process
• Talent Development and Assessment
  • Hire and develop the right fit for your team
  • 1×1 Coaching
• Leveraging your brand resources
  • Maximize your organization’s exposure and take advantage of all your brand’s resources
• Extreme Leadership Workshops
  • Become of a leader of substance, significance and success
• SalesSense for Hotel General Managers
  • Holding your team accountable and asking the right questions at the right time
• Interpersonal Skills Development
  • Critical thinking, business etiquette, networking and communication
• Leadership Training and Development
  • Inspire others to achieve more
  • Developing your next leader
  • Preparing for your next move
• Business Development
  • Growing your market share in your local area
  • Social media lead mining
  • Turning clients into raving fans
• Performance Metrics and Analysis
  • Compensation and incentive plans
  • Understanding sales metrics and economic demand trends
  • Marketing and business plan analysis and development
  • Getting the most from your CRM

All solutions can be 100% customized for you and your organization.

 Who We Serve:

Business Owners, Asset Managers, General Managers, Directors and Sales professionals who need extra support. If you do not have a strong sales foundation in place or need to renovate your current platform, don’t worry…we are here to help! We can also help you train and on-board new Sales Directors, so you can attend to other priority initiatives.

Offering insights and valuable assistance to the following Industries: Hospitality, Travel, Convention, Real Estate, Healthcare, Financial, Legal, Retail and Food Service.

 Bonus-Unleashed Connections:

Have a specific need that is not listed above?  Robin has cultivated, tested, and endorsed some of the industry’s best experts, keynote speakers, trainers in sales, leadership and customer service concepts.   So why not take advantage of her expertise and let her guide you through her Little Black Book of key partners and resources. Robin often collaborates and co-creates customized solutions just for you. You can rest assured that your solutions will be relevant, sustainable and agile enough to change with your needs today and in the future! You’ll save time, money and get the exact resources you need.